What type of information is collected and how is it used?
If you use our websites, or other real estate services we make available, we may collect personal information from you (such as name, contact information and depending on the service involved, more extensive financial/credit history information). This information is only collected from you on a voluntary basis (i.e. you are the one who decides whether to supply it or not). This information is used by us to allow you to access and fully utilize our website features (e.g. the “My Searches” and “My Favorites” functions), and/or to assign a sales associate to assist you. It may be used to access the other services and preferred partners we make available from time to time, such as mortgage, title insurance, escrow, etc. We may also use the information you provide us to contact you by email or telephone to confirm your satisfaction with the services that you have utilized, or to provide you with additional information about other services that are available to you.
We do store, in a secure format, personally identifiable information that you provide to us electronically. We do not collect payment-related information or financial/credit history information through our websites.
You may, at any time, ask to have your user information deleted from our records. Similarly, you may, at any time, opt out from receiving our emails or other communications by using the “unsubscribe” link at the bottom of our communications, or by contacting us directly:
12721 Bel-Red Road, Suite 1
Bellevue, WA 98005
Do you use passive means to collect information?
What happens if I decline to provide personal information or remove or reject passive information gathering?
If you choose not to submit personal information, or if you choose to configure your browser to remove or reject cookies or other passive data collection, you will not be able to fully utilize our website features, and we will not be able to make our services fully available to you (i.e., you will not be able to create a “My Favorites” cache, and will not be able to obtain online settlement services).
As outlined below, we may also collect unique usage information related to your use of our websites; however, this information does not include and is not linked to your personal information. This information is collected to allow us to provide you with the information you have requested or have asked to have stored, and helps us understand how our customers use our websites, assisting us in planning new features and services.
Additionally we collect non-personal information in the form of web-based analytics via our HubSpot and Google, our service providers, to help us provide you with content or services that you find most useful to your home search, sale or upkeep. To learn more about our service providers’ privacy policies, see below.
Do you send service updates or other information?
Periodically, we may contact our customers or visitors to our websites, requesting information about their use of our services, or providing news, special offers and other information relating to services that are available to them through us. You may elect to unsubscribe to these communications by contacting us as indicated below or by clicking on the link provided at the bottom of our emails to you.
Do any third parties have use of personal information?
We may provide third parties that we are affiliated with access to the personal information you share with us. We may in some cases include links in our products or websites to third party websites. In these cases, we are not responsible for such third parties’ privacy practices or content, and we recommend that you review their privacy policies in order to understand their privacy and information collection practices.
We do use the personal information you provide us to facilitate our provision of services to you, and to facilitate our affiliated companies doing the same. We do not sell, rent, or otherwise provide access to your personal information to any third parties, with the following limited exceptions:
How can I access or change my personal information?
If you wish to review, update or delete any personal information that we have collected about you, please contact us as indicated below.
What should I do if I have a question or a problem?
12721 Bel-Red Road, Suite 1
Bellevue, WA 98005
The Landover Corporation, doing business as Coldwell Banker Bain.
Note: Because California residents have access to our site and in accordance with California’s Online Privacy Protection Act, we state the below policy:
California Privacy Rights
Coldwell Banker Bain | Seal does track its customers over time and across third-party websites to provide targeted advertising and does not respond to Do Not Track (DNT) signals. Some third-party sites do keep track of your browsing activities when they serve you content. This enables them to customize what they present to you. If you visit such sites, some web browsers allow you to set the DNT browser signal so that third parties, such as advertisers, know you do not want to be tracked.
Third parties that embed content on Coldwell Banker Bain | Seal’s websites – such as coldwellbankerbain.com and coldwellbankerseal.com – may set cookies on your browser and/or get information about the fact that your browser visited a particular part of our site from a particular IP address.
California law provides California residents the right to request in writing from businesses with whom they have an established business relationship (1) a list of categories of personal information, such as name, address, email address, and the type of service provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (2) the name and addresses of all such third parties. To request the above information, please contact us at:
12721 Bel-Red Road, Suite 1
Bellevue, WA 98005
Third-Party Service Providers:
Google Analytics Advertising Features
Xpressdocs Privacy Statement
What personal information does the Xpressdocs website gather?
Information you or your company gives us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information; however, this may limit you from taking advantage of many of the website’s features. We use the information that you provide for such purposes as responding to your requests, customizing future ordering for you, improving our service and communicating with you.
Automatic information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses the Xpressdocs website. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at the Xpressdocs website if we cannot recognize you, we want you to be aware that these tools exist.
Email communications: To help us make the emails we send you more useful and informative, we may receive a confirmation when you open email from the Xpressdocs website if your computer supports such capabilities. If you do not want to receive email or other forms of communication from us, please contact us and let us know your wishes.
Information from other sources: We may receive information about you from other sources and add it to your account information. Depending on the level of integration, your information may be supplied by integration with your company’s intranet system or your intranet provider’s system, or it may be supplied as raw data from one or more of these sources with prior authorization from the company.
What about “cookies”?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide various features within the system. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, we cannot guarantee that your browsing and shopping experience will be optimal, or functional for that matter, so we suggest you at the least accept cookies originating from our website.
Does the Xpressdocs website share the information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
Financial processing: We use Authorize.net for our credit card processing. Authorize.net is a reputable and well recognized financial processing company. Information required to process a credit card transaction (such as name, address, credit card number, etc.) is securely transmitted to Authorize.net for payment authorization and processing. For information on Authorize.net’s security and privacy policies, please visit their website at www.authorize.net.
How secure is information about me?
We work to protect the security of the information that is transmitted to us while you are using the Xpressdocs website. We do this by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card number(s) when confirming an order. Of course, we transmit the entire credit card number to Authorize.net during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Whenever you are using a shared computer, be sure to sign off from the website once you have finished using it.
Which information can I access?
The Xpressdocs website gives you access to a broad range of information about your account and your interactions with the Xpressdocs website for the limited purpose of viewing and, in certain cases, updating that information.
What choices do I have regarding sharing my information with the Xpressdocs website?
As discussed elsewhere on this page, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of the Xpressdocs website features and services.
If you do not want to receive email or other communication from us, please contact us, and we will ensure that you receive no more communications from us.
Conditions of use, notices and revisions
Updated Jan. 6, 2016