Welcome to the Coldwell Banker Bain website (hereafter referred to as "Website"). Coldwell Banker Bain is an operating division of The Landover Corporation, which maintains this Website. By using this Website, you agree to be bound by the Terms of Use and Privacy Policy. If you do not agree with the Terms of Use or Privacy Policy please discontinue your use of this Website. Coldwell Banker Bain reserves the right to modify the Terms of Use and Privacy Policy at any time without notice. Therefore, it is important that you review these from time to time.

Coldwell Banker Bain is committed to respecting your privacy and safeguarding your personal information. This Privacy Policy is provided to inform you about how we collect, use and protect the information you share with us. Each visitor to our Website is asked to acknowledge acceptance of the Terms of Use and Privacy Policy. If you are accessing this Website from within the EU, this acceptance is a clear and unequivocal affirmation consent to the collection, processing, and sharing of your information via cookies and similar technologies.

If you have questions, comments, or concerns about the Terms of Use, Privacy Policy, our websites, other services, or our company in general, please contact us as indicated below or discontinue your use of this website.

What does this privacy policy apply to?

This Privacy Policy applies to all the real estate services that we make available for your use, to our websites, and to services that may be offered through affiliated companies with which we, directly or indirectly, share common or partial ownership or have a contract and relationship. Examples include residential real estate brokerage services, home related service referrals, mortgage lending services, title insurance services, escrow services, and other real estate related services that may be made available from time to time.

What type of information is collected and how is it used?

If you use our websites or choose to use other real estate services we make available, we may collect personal information from you (such as name, contact information and depending on the service involved, more extensive financial/credit history information). We only ask that you provide us with  the personal information that we need to assist you with the real-estate related services that you may request.  This information is only collected from you on a voluntary basis (i.e. you are the one who decides whether to supply it or not). If you are an EU resident, contacting us from the EU, we need your express consent before we can collect information from you. This information is used by us to allow you to access and fully utilize our website features (e.g. the “My Searches” and “My Favorites” functions), and/or to assign a sales associate to assist you. It may be used to access the other services and preferred partners we make available from time to time, such as mortgage, title insurance, escrow, etc. We may also use the information you provide us to contact you by email or telephone to confirm your satisfaction with the services that you have utilized, or to provide you with additional information about other services that are available to you. We only use the information you provide for internal use within Coldwell Banker Bain. We also retain this information for that limited period necessary for us to assist you.

Do you use passive means to collect information?

To permit your efficient use of our websites, we do use cookies, which let us know when and how you accessed our websites. When we know you are a prior customer, you will not have to re-enter all the information you previously provided to us every time you access the sites and you have given us your consent originally. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide various features within the system. Cookies provide us with data that allows us to better understand our customers and users and improve our website based upon what we learn.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

What happens if I decline to provide personal information or remove or reject passive information gathering?

If you choose not to submit personal information, or if you choose to configure your browser to remove or reject cookies or other passive data collection, you will not be able to fully utilize our website features, and we will not be able to make our services fully available to you (i.e., you will not be able to create a “My Favorites” cache, and will not be able to obtain online settlement services).

As outlined below, we may also collect unique usage information related to your use of our websites; however, this information does not include and is not linked to your personal information. This information is collected to allow us to provide you with the information you have requested or have asked to have stored and helps us understand how our customers use our websites, assisting us in planning new features and services.

Additionally, we collect non-personal information in the form of web-based analytics via our HubSpot and Google, to help us provide you with content or services that you find most useful to your home search, sale or upkeep. To learn more about our service providers’ privacy policies, see Third-Party Service Providers section below.

How secure is information about me?

We care about the protection of your user information and use industry standard technology to do so, in addition to limiting its dissemination to within Coldwell Banker Bain. Of course, no one can guarantee that any data transmission on the Internet will be totally secure. It is important for you to protect against unauthorized access to your password and to your computer. Whenever you are using a shared computer, be sure to sign off from the website once you have finished using it.

We do store, in a secure format, personally identifiable information that you provide to us electronically on servers located in the United States. We do not collect payment-related information or financial/credit history information through our websites. If you are concerned that your privacy may have been breached, please contact us immediately as provided below.

Does the website share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share your information with any sources outside our company, but we may provide your name and contact information to Coldwell Banker Bain business partners who provide real estate related services, when you affirmatively select to work with such partners.

Do you send service updates or other information?

Periodically, we may contact our customers or visitors to our websites, requesting information about their use of our services, or providing news, special offers and other information relating to services that are available to them through us. You may elect to unsubscribe to these communications by contacting us or by clicking on the link provided at the bottom of our emails to you.

How do I learn about changes to this privacy policy?

We may periodically update our Privacy Policy. Please understand that it is your responsibility to review this Privacy Policy frequently to remain informed about any changes to it. Our most current Privacy Policy will always be available for your review on our website. Your continued use of our websites and our services will indicate your acceptance of any changes we do make.

How can I access or change my personal information?

You may, at any time, request to review, update, correct or delete information we have collected about you from our records at no cost to you. We will respond to your request within 30 days. Similarly, you may, at any time, opt out from receiving our emails or other communications by using the “Unsubscribe” link at the bottom of our communications. For assistance, please contact us at:

Website Manager
Landover Corporation
12721 Bel Red Road Suite 1
Bellevue WA 98005
websitemanager at

What should I do if I have a question or a problem?

While we strive for error free performance, we cannot always anticipate an unintended privacy issue. As a result, we encourage your questions and comments about privacy concerns, about this Privacy Policy, and about our websites and other services. Please direct them, and any exchange requests to us at:

Website Manager
Landover Corporation
12721 Bel Red Road Suite 1
Bellevue WA 98005
websitemanager at



Because Coldwell Banker Bain does not do business in the State of California it is not subject to  the California Consumer Privacy Act of 2018 (AB 375). Because California residents have access to our site and in accordance with California’s Online Privacy Protection Act, we state the following policy:

Coldwell Banker Bain does track its customers over time and across third-party websites to provide targeted advertising and does not respond to Do Not Track (DNT) signals. Some third-party sites do keep track of your browsing activities when they serve you content. This enables them to customize what they present to you. If you visit such sites, some web browsers allow you to set the DNT browser signal so that third parties, such as advertisers, know you do not want to be tracked.

Third parties that embed content on Coldwell Banker Bain website – – may set cookies on your browser and/or get information about the fact that your browser visited a part of our site from an IP address.

This Privacy Policy explains how Coldwell Banker Bain limits the disclosure of your personal information. Nonetheless, California law provides California residents the right to request in writing from businesses with whom they have an established business relationship (1) a list of categories of personal information, such as name, address, email address, and the type of service provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (2) the name and addresses of all such third parties. To request the above information, please contact us at:

Website Manager
Landover Corporation
12721 Bel Red Road Suite 1
Bellevue WA 98005
websitemanager at



We may provide access to the personal information that you provide to us with third parties that we are affiliated with (such as our business partners who provide real-estate related services), if you select them to assist you. We may in some cases include links in our products or websites to third party websites. In these cases, we are not responsible for such third parties’ privacy practices or content, and we recommend that you review their privacy policies to understand their privacy and information collection practices.

We do use the personal information you provide us to facilitate our provision of services to you, and to facilitate our affiliated companies doing the same. We do not sell, rent, or otherwise provide access to your personal information to any third parties, with the following limited exceptions:

When we employ contractors to provide services on our behalf, we require them to maintain personal information as confidential, and to only use it on our behalf.

Personal information may be shared if we, in good faith are required to disclose it to comply with legal processes, or we need to do so to protect your, our, or the public’s rights or property interests.

If our company is involved in a sale, merger or any other combination with a third party, the surviving entity will be responsible for this Privacy Policy and the personal information collected from you.

Google Analytics Advertising Features

Our mapping feature is Google-based and, as such, subject to Google’s Privacy Policy, explained here. If you prefer your data not be used by Google Analytics, you can opt out here.

HubSpot Privacy Policy

We use HubSpot, a marketing software platform, as our CMS (content management system) for email and blog content. Customers who opt-in to our marketing communications are subject to HubSpot’s Privacy Policy, explained here.


Updated: 2019-04-08

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